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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Danielle Clark

November 13, 2024

5  out of  5
rating by Danielle Clark
"I have been with State Farm for years and do not plan on going anywhere else. Hilary is absolutely amazing to work with and I always have the best experience. Thank you for all that you do."
We responded:
"Danielle, thank you for your continued trust and loyalty over the years! I'm happy to hear that Hilary has been amazing to work with and that you've consistently had great experiences with us. We truly appreciate your kind words and are always here to assist you with any future needs. - Rick Fowler - State Farm Insurance Agent, Orlando, FL"
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Bill Pappas

November 11, 2024

3  out of  5
rating by Bill Pappas
"Previous experience here was pleasant: in-person service with drop-ins welcome. My only issue previously was being told by this office that State Farm would not write new homeowners policies in Florida, but they could put me with Citizens for a multi-line discount. When I dropped by because I wanted to add a driver to my car insurance, the office was locked with an appointment-only sign on the door. I called from the parking lot and saw someone inside looking at me as the call went to voicemail. Voicemail that was never returned, by the way. I fired Rick Fowler as my insurance agent and transferred my coverage to another State Farm agent, where I have received impeccable, responsive customer service and shockingly- a great quote for a new State Farm homeowner's policy."
We responded:
"Bill, Thank you so much for your kind words and for being a loyal State Farm customer! We’re thrilled to hear that Hilary has provided you with such a positive experience. She truly cares about our clients, and it’s wonderful to know her dedication has made a difference for you. We understand that sometimes our office hours or procedures might cause a bit of inconvenience. For security reasons, if there is only one team member present in the agency, we may close the office temporarily and request appointments to ensure the safety of our staff and clients. Additionally, eligibility for insurance can sometimes be impacted by corporate guidelines that are beyond our local office’s control. We always do our best to work within those parameters to serve you effectively. We’re glad you've found the support you need with your new agent and wish you all the best."
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Joy Ann Stark

October 29, 2024

5  out of  5
rating by Joy Ann Stark
"The office staff here at the Rick Fowler State Farm Insurance office is always friendly and helpful. They're always willing to talk to you and find the answers you need. I use this office, and I live 45 minutes away."
We responded:
"Joy Ann, thank you for your wonderful review! I'm happy to know that our office staff has been friendly and helpful during your visits. It's great to see that you're willing to travel 45 minutes to use our services. We truly appreciate your trust and loyalty. If you ever need anything in the future, we're always here to help! - Rick Fowler - State Farm Insurance Agent, Orlando, FL"
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Cheryl Mojica

October 23, 2024

5  out of  5
rating by Cheryl Mojica
"I love State Farm and all the associates including Hillary at the Rick Fowler office. They have always been helpful to our needs. They made sure I got the best Auto and life insurance policy to fit my needs. They are amazing and they will always have a customer for life"
We responded:
"Cheryl, thank you so much for your wonderful review! I'm glad to hear that our team, including Hillary, has been able to meet your needs and provide you with the best auto and life insurance policies. Your kind words mean a lot to us, and we're grateful to have you as a lifelong customer. If you ever need anything else, we're always here to help! - Rick Fowler - State Farm Insurance Agent, Orlando, FL"
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Lynda Danna

October 23, 2024

5  out of  5
rating by Lynda Danna
"We have been w this agency for over 39 years!! We love Rick Fowler office BUT… he’s only as good as his girls! They are all outstanding. Recently, Hillary spent a very long time going over all the details of my home as it’s been a while and felt we might be under insured!! She was so hopeful and put me at ease!! I highly recommend this office!!"
We responded:
"Lynda, thank you so much for your loyalty over the past 39 years! I'm glad to hear that our team, especially Hillary, has been able to assist you thoroughly with your home insurance needs. It's wonderful that she could provide the detailed support you needed and put your mind at ease. Your recommendation means a lot to us. If you ever have any more questions or need further assistance, we're always here to help. - Rick Fowler - State Farm Insurance Agent, Orlando, FL"
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Diana Lopez

September 25, 2024

5  out of  5
rating by Diana Lopez
"I love this place. They are always so professional I have had them for over 6 years. I have never had any issues with them."
We responded:
"Thank you for the positive words. We really appreciate you allowing us to insure and vehicles and provide life insurance protection for your family."
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Arianna Bailey

September 18, 2024

4  out of  5
rating by Arianna Bailey
"Lia has been incredibly helpful and responsive throughout my entire experience switching plans and making sure my bill is affordable for my sister and I. She promptly answered all my questions and provided clear, detailed information that made the process so much easier especially since in my opinion car insurance is very confusing to learn about. Her professionalism and dedication truly stood out, and I highly recommend her for anyone seeking to understand what you're paying for and getting a plan will benefit you personally. I appreciate you Lia. Keep up the great work ! :)"
We responded:
"Arianna, thank you for sharing your experience! I'm glad to hear that Lia was able to assist you effectively with switching plans and making sure your bill is manageable. Her dedication and professionalism are indeed commendable, and it's wonderful to know she provided clear and detailed information to help you understand your car insurance. We appreciate your recommendation and will continue to strive for excellence in our service. If you have any further questions or need assistance, don't hesitate to reach out. - Rick Fowler - State Farm Insurance Agent, Orlando, FL"
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Emilio Hernandez

September 5, 2024

5  out of  5
rating by Emilio Hernandez
"My experience here has been fantastic. The team has been incredibly helpful and have worked with me regarding my payments and premiums. I have by far the lowest car insurance rate I have ever had in my life. Thank you for the great work you do as well as the courteous and professional way in which you go about it!"
We responded:
"Emilio, thank you for your fantastic review! I'm glad to know that our team has been helpful and that you're satisfied with your auto insurance rate. We strive to provide courteous and professional service, and it's great to see that reflected in your experience. If you have any further questions or need assistance, feel free to reach out. - Rick Fowler - State Farm Insurance Agent, Orlando, FL"
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Chris Lee

August 18, 2024

5  out of  5
rating by Chris Lee
"Thanks for helping me find an affordable policy on my home"
We responded:
"Chris, thank you for your review. I'm glad we could help you find an affordable policy for your home. If you have any further questions or need assistance in the future, feel free to reach out. - Rick Fowler - State Farm Insurance Agent, Orlando, FL"
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Vinette Goodman

August 9, 2024

4  out of  5
rating by Vinette Goodman
"This agency is the best I have worked with. They answer the phone and get everything done ASAP. They are very friendly and take pride in their work."
We responded:
"Hey Vinette, thanks a lot for your review! I'm glad you found our team friendly and efficient. We always strive to provide quick and reliable service. If there's anything we can do to make your experience even better, feel free to let us know. We're here to help! - Rick Fowler - State Farm Insurance Agent, Orlando, FL"
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RICK SORGI

July 25, 2024

5  out of  5
rating by RICK SORGI
"I usually deal with Hillary. She always gets back to me in a timely manner and always answers my questions. I highly recommend them."
We responded:
"Hey Rick! Thanks a lot for the awesome review! I'm really glad Hillary has been able to assist you so well and promptly. We appreciate your recommendation and are always here to help with any questions you might have in the future. - Rick Fowler - State Farm Insurance Agent, Orlando, FL"
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Mary Perez

July 25, 2024

5  out of  5
rating by Mary Perez
"Great customer service."
We responded:
"Mary, it was a pleasure working with you! Our team is grateful for the opportunity to serve your insurance needs with great customer service. Please feel free to reach out to us if you require further assistance! - Rick Fowler - State Farm Insurance Agent"
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Diane Sterling

July 23, 2024

5  out of  5
rating by Diane Sterling
"Rick Fowler's office has always been very quick to answer any questions I have and provide quotes for new coverage whenever I have asked. I have been doing business with them for over 35 years now and can't say enough about the great service they provide! Hillary has been fantastic in recent years as well, to provide quick and accurate information whenever it's requested. If you don't know which State Farm office to use in Central Florida, I can tell you, you will not be disappointed in this one!"
We responded:
"Hi Diane, We're so grateful for your loyalty and kind words! It's wonderful to know that our team, especially Hillary, has been able to provide you with quick and accurate information. We're always here to help with any questions or new coverage needs you might have. Thanks for recommending us to others in Central Florida! - Rick Fowler - State Farm Insurance Agent, Orlando, FL"
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Arlene Rabaja

July 12, 2024

1  out of  5
rating by Arlene Rabaja
"The agent who barely treated me was rude. Didn’t even attempt to listen to ANYTHING I had to say. I’ll never go there again"
We responded:
"The whole story is that you came into my agency VERY ABRUPTLY stating you needed to see an Agent and ask an insurance question. When asked if you were a client, YOU became annoyed. My staff has to know who you are and how we can help you. When we found out that you were not a client at Rick Fowler State Farm or a State Farm client at all, my staff advised you that we could answer a general insurance question but any specific question(s) about your policy would need to be answered by YOUR insurance company. You didn't like that answer. There was nothing rude about that answer. It was an honest answer. You didn't like our response and you left as ABRUPTLY as you entered. We are always happy to help anyone with insurance questions but in return we would ask you to be willing to have a cooperative conversation. "
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Andrew Kiggen

June 27, 2024

5  out of  5
rating by Andrew Kiggen
"I left a message for Lia after hours and she called me back first thing in the morning and transferred my car insurance to FL within minutes. Such an easy and helpful process. Thank you Lia !!"
We responded:
"Andrew, I'm thrilled you had such a smooth experience transferring your auto insurance to FL with Lia's prompt assistance! We're pleased to have made the process easy for you and appreciate your kind feedback. If you need anything else in the future, feel free to reach out. - Rick Fowler - State Farm Insurance Agent, Orlando, FL"
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Judy Mudge

June 26, 2024

5  out of  5
rating by Judy Mudge
"I've been with Rick Fowler's office for 30 years. Everyone there has away been so great on helping me with any needs I call them for..The staff there is so awesome!! Thank you for all you guys do for me!! J.M."
We responded:
"Judy, thank you for your loyal support over the past 30 years! We are thrilled to hear that our team has consistently provided you with awesome service whenever you've needed assistance. Your satisfaction makes us happy, and we're grateful for your kind words. Please don't hesitate to reach out for any future insurance needs! - Rick Fowler - State Farm Insurance Agent, Orlando, FL"
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Bob Olsen

June 13, 2024

5  out of  5
rating by Bob Olsen
"We just changed auto insurance to Rick Fowler's State Farm agency. The process was seamless and we saved 41% compared to our previous insurance company's renewal premium. Lia was particularly helpful."
We responded:
"Bob, I'm thrilled you found switching to our State Farm agency seamless and saved 41% on your auto insurance! I'm pleased to hear Lia provided helpful assistance. Thank you for choosing us! Rick Fowler - State Farm Insurance Agent, Orlando, FL"
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Emerald Gardenia

June 5, 2024

5  out of  5
rating by Emerald Gardenia
"Great customer service! I have been working with them for over 10 years. Hilary is always very responsive and amazing!!!"
We responded:
"Hi, Emerald! Thank you for your review and for being with us for over 10 years! I'm so glad to hear you've had great experiences with our customer service. Hilary is indeed very responsive and we’re happy she’s made such a positive impact. Your loyalty means the world to us and we are honored to have you as part of our Rick Fowler State Farm family. - Rick Fowler - State Farm Insurance Agent, Orlando, FL"
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Mark Arak

June 4, 2024

5  out of  5
rating by Mark Arak
"I have been a client of Rick Fowler for 40+ years and would like to say that I have always had the best customer service! Hillary is a gem. She is great to converse with and has all the information right there to share …I called yesterday and got a prompt and courteous callback and reply . I have never met Rick in person but would like to say his office is super and knowledgeable."
We responded:
"Mark, I'm thrilled to hear you've been a valued client for over 40 years! Hillary and our team are pleased to provide you with knowledgeable and prompt service. Your positive feedback about our office and customer service means a lot to us. We're grateful for your trust and look forward to assisting you for many more years to come! - Rick Fowler - State Farm Insurance Agent, Orlando, FL"
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Rene Stutzman

May 23, 2024

5  out of  5
rating by Rene Stutzman
"I have nothing but praise for Lia Brewer. A different insurer - Farmers - is dumping all Florida homeowner policies, something we got caught in, so we had to find a new carrier. Lia helped us navigate that. She also is saving us a considerable amount on auto coverage. Great service."
We responded:
"Rene, your positive feedback about Lia's assistance navigating your insurance needs and saving you money on auto coverage is greatly appreciated! We're pleased to have provided you with great service and look forward to assisting you with any future insurance needs. Thank you for choosing our office! - Rick Fowler - State Farm Insurance Agent, Orlando, FL"
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MHPs Management

May 20, 2024

5  out of  5
rating by MHPs Management
"Lia Brewster was so great and so helpful during the entirety of the process. Always was very responsive and got me everything I needed to make the switch in insurances, thank you so much!"
We responded:
"Your positive feedback truly brightens our day! I'm glad Lia was able to make the insurance switching process smooth and efficient. Your satisfaction is our top priority, and I'm grateful we had the opportunity to assist you."
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Terry walker

May 8, 2024

5  out of  5
rating by Terry walker
"I’ve been dealing with Rick Fowler’s office for many years, particularly dealing with Hilary , I have my personal car and busy truck insured with them, whenever I need help, Hilary is always more than helpful, it actually feels like dealing with family"
We responded:
"Terry, we're thrilled to hear you've had such a positive experience with Hilary at our office! We're grateful for your loyalty and trust in insuring both your auto and truck with us. It's fantastic to know that Hilary's assistance makes you feel like part of the family. We're here for you whenever you need help! Rick Fowler - State Farm Insurance Agent, Orlando, FL"
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Kevin Bryant

April 25, 2024

5  out of  5
rating by Kevin Bryant
"Where do I even begin . I started my first policy with you guys when I was 16 . I am 51 know if that says anything. I did leave for a few years but decided to come back. If it wasnt for Lia Brewster I would probably be shopping for better rates . Any time i need anything she is there to answer me. At this point even if I could find better rates I would rather pay more for the service Lia gives me then paying some other company less. Its not always about the money. I no guys have our back. Thanks again Lia for all you do."
We responded:
"Kevin, thank you so much for your loyalty and your kind words! We're truly honored to have been able to serve you since you were 16, and we're grateful that you decided to come back to us. Your continued trust and support mean the world to us. We're thrilled to hear that Lia has provided you with exceptional service and that her dedication has made a difference for you. At State Farm, we believe in building meaningful relationships with our clients, and it's wonderful to know that Lia has been there for you whenever you needed assistance. - Rick Fowler - State Farm Insurance Agent"
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Michelle Dinkins

April 24, 2024

5  out of  5
rating by Michelle Dinkins
"I highly recommend seeking a price quote from JOSHUA CHEWNING with State Farm.... was very beneficial financially for me. Joshua was personable, professional and knowledgeable. . . and instead of saying JAKE from State Farm, you get Josh from State Farm...which makes me smile automatically."
We responded:
"Michelle, I'm delighted to hear that Joshua was able to provide such a beneficial price quote for you and that his personable, professional, and knowledgeable service left a positive impression. Thank you for recommending him, and we look forward to assisting you further. - Rick Fowler - State Farm Insurance Agent, Orlando, FL"
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Sfriedrich Kleeman

April 24, 2024

5  out of  5
rating by Sfriedrich Kleeman
"Easy and pleasant process! No hidden fees. Appreciate, Lia and State Farm’s professionalism and knowledge. Saved us money."
We responded:
"Sfriedrich, I'm thrilled to hear that Lia and our team made your insurance experience easy, transparent, and cost-effective—thank you for choosing us! - Rick Fowler - State Farm Insurance Agent, Orlando, FL"